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ISO 20000 Appreciation and Interpretation

Corporate Responsibility

1 Day

You need this course if...

  • you want an understanding of ISO 20000 and Information Technology Service Management Systems (ITSMS)
  • you are a manager responsible for integrating IT service management activities into your management systems

You will learn …

  • the background to the development of ISO 20000
  • the value of an effective ITSMS and its contribution to your business
  • the purpose and intent of ISO 20000 and its relationship to other standards
  • how to plan the development of an ITSMS

You will need …

  • no previous experience or training in ISO 20000

Your future development

  • ISO 20000 Internal Auditor
  • See our Business Improvement courses

There are no events currently available please contact our administration team on 0800 328 6543 or complete the Training Enquiry form.

Lloyd’s Register and variants of it are trading names of Lloyd’s Register Group Limited, its subsidiaries and affiliates. Lloyd’s Register Group Services Limited Reg. no. 6193893 is a limited company registered in England and Wales. Registered office: 71 Fenchurch Street, London, EC3M 4BS, UK. A member of the Lloyd’s Register group. Copyright © Lloyd’s Register Group Services Limited. 2014.