Improving performance, reducing risk
0800 328 6543


Total: £0.00


Corporate Responsibility

1 Day


Meet, greet and network with the LRQA team and delegates

Welcome and Introduction

A warm welcome and introduction to the day from David Derrick : North Europe Area Operations Manager

Have we got news for you?

Current industry news, including the latest update on the revision of ISO 45001 and other hot topics that are prevalent within the certification and training arena

Risk-based thinking

The approach to risk and the demonstration of how risk is incorporated into systems and process thinking can be a challenge for many organisations. With the new structure and requirements for management system standards now all incorporating risk it becomes an even more important activity for all organisations to understand. This session looks at : • Analysing context to identify the significant internal and external issues • Considerations for the identification of significant issues that will require mitigation actions and evidence of the approach • The effectiveness of managing identified risks and issues at an organisational and process level

Process management

The Process Approach has always been a cornerstone of an effective management system. Now with the latest ISO revisions it becomes an even more important and integral element of your management system. In this session we are reviewing : • How an organisation should address process management as a topic • The importance of understanding the process design, purpose and risk elements within Process Management and how to manage these topics effectively within your management system • How to manage and maintain processes thereby providing you with the confidence and the capability to sustainably deliver on your commitments

Coffee Break


Leadership and Top Management involvement has been a key topic of conversation with our clients for a long time now. However, given that the Leadership requirements in the revised standards have been clarified and enhanced these is a need to understand how this may impact on your organisation

Therefore, this session looks at: • The revised expectations for Leadership • How Top Management need to demonstrate their direct involvement within the strategic review of the management system • The policies that need to be demonstrable, linked and embedded within the strategic review

The importance of Top Management effectively deploying the organisational policies and objectives

Performance evaluation

Process owners should be actively seeking data to evaluate the performance of the processes they are responsible for. This session looks at • The importance of your internal customer’s feedback and improvement suggestions. • Internal auditing approaches and methodology • The key characteristics of an effective monitoring, measure and analysis approach • The use of analysed data within the Management Review

Dates Location Price
19 Sep 2017 Rockliffe Hall Hotel - Rockliffe Hall Hotel - Darlington County Durham
20 Sep 2017 The Westerwood - The Westerwood - Glasgow
21 Sep 2017 Cranage Hall - Cranage Hall - Holmes Chapel Cheshire
22 Sep 2017 LRQA Birmingham - LRQA Birmingham - Birmingham West Midlands
03 Oct 2017 Radisson Blu Portman Hotel - Radisson Blu Portman Hotel - London
04 Oct 2017 Botley Park - Botley Park - Southampton
05 Oct 2017 Tortworth Court - Tortworth Court - Wotton-under-edge Gloucestershire
06 Oct 2017 LRQA Birmingham - LRQA Birmingham - Birmingham West Midlands
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